I really really really want to like Grabbagreen. I have now been to both locations a total of 3-4 times so I have tried. I am accustomed to paying a lot for food as I travel and Grabbagreen could fit right into an airport for overpricing. I also am used to paying more for fresh, organic salads / food. That said, I have never left that I was not still starving to death. Today I paid $10 for the make your own salad which contained approximately 1 1/3 cup of kale, 1 T grated carrot, 1/3 cup black beans, 1 T grated beet, 1 T bean sprouts, 1 t mint and about 2 T of dressing (these are generous estimates). They would have also included probably about 1 T of feta cheese but I am vegan. I asked to sub in another vegetable or another herb to replace the cheese. I was told that due to "policy" I could not do that but could pay an extra $0.75 for a t of herb or T of vegetable. Now I am a consultant and engineer so I decided to run a little experiment, knowing full well that the cheese was one of the more expensive items and that they were financially ahead to honor this request especially since they tout vegan, vegetarian and gluten free options. I went to Whole Paychecks and purchased the exact same ingredients. Then I calculated how much was in my salad and what the food cost was. Now this was paying full and marked up retail so a good bit more than they pay. The food cost I estimated without the cheese was $2.66 which like I said I paid $10 for. This was a 3.77 X markup which is healthy in the food industry. The cheese cost was about $0.50 based on my numbers and was easily the most expensive thing except for the greens themselves. So in other words they could have had both a happy customer and a lower cost salad for themselves if they were not so obtuse with their "policy." Will I go back - probably but only because one of my buddies loves this place. If you want overpriced food and silly policies - go for it. If not there are lots of other great places in Phoenix that will treat you better and provide better value.