I came here one day to have my hair styled for a semi-formal evening event. I do not recall the name of my stylist, but she was not very good. She was not engaged, and when I asked her for suggestions, she was not very helpful or enthusiastic. The salon felt like more of an in-and-out shop rather than providing a spa-like environment. The whole place is rather worn down and in need of a facelift, and the bathrooms could certainly do with a better cleaning job.
Overall I would not return as I paid the same amount for my style as I would have at a more upscale salon (e.g. Civello) and did not receive anywhere near the customer service experience that would have been provided elsewhere.