I got the worst haircut of my life shortly after moving to Charlotte. I've never cried about a haircut before, but this one drove me to tears. As it was close to my apartment at the time, I made an appointment at Carmen! Carmen! and got Erin. I don't know how she did it, because it was a HOT mess, but she fixed my hair. She did such a good job that strangers stopped me to tell me how good it looked and ask who did it. The service from everyone at this salon is always wonderful, but Erin is my hair hero!