Our group of 5 came late for dinner without reservations and was seated before 10pm. Ordered some hot water to warm up from the cold and the waitress splashed hot water everywhere while putting down the cups. We let that go as she was super apologetic and nothing was damaged. We enjoyed the ambience with our wine before our food came...
Unfortunately, 4/5 orders (steak frites x2, bbq salmon with rice, and butter chicken) were served to us cold or room temperature. This was embarrassing as a host for our guest visitor from Hong Kong. The manager came to deal with the situation and they quickly took our food to be reheated/replaced.
The venue was busy and we could definitely see the waitress running around like mad serving customers, but it is just disappointing to have this happen at such a late time.
The food in general was good, but it was a long and tiring dinner... Just ate quickly and left to go home before 12am.