There is nothing quite like the panic one feels when faced with the threat of losing one's phone. All my pictures, phone numbers, apps etc. When I turned my phone on the other day, it turned off immediately and despite all my efforts, could not be revived. I rushed to the Verizon store, which thankfully opened earlier than I'd anticipated. Was immediately greeted by a super nice man who opened my phone and cleaned off an embarrassing layer of dust, all the while being more than patient with an unruly kid who was running all over like a maniac.. (Alright fine. It was MY kid.) Overall, an intensely stressful situation, and Verizon kissed my booboo and made everything better. Whew.