I read a bunch of pretty bad reviews about this location, but because of it's proximity to the Mesa Arts Center we had to give it a shot. Other than the tomatoes being over ripe, and the sandwich artist not smiling once, it was good. I didn't see the issues with skimpy ingredients or napkin rationing that others did, but maybe I got lucky. One knock was the locking bathroom doors... they are controlled by a remote that the employee carries around. When my daughter was exiting the bathroom she had a hard time with the latch and we had to pull the door open for her. Can you guys get that fixed before someone becomes trapped in your bathroom? That would be greeeaaat, thanks.