I am not from the Markham area but traveled to 3 owls optical after a Google search. I really needed to find a place that provided nose pads for plastic eyeglasses made specifically for Asian faces. The staff at 3 owls were extremely friendly and professional. Although the store was busy they were attentive and I did not feel rushed. My associate stayed with me the whole time. I came in with glasses that I had already purchased from Lenscrafters but I ended up purchasing a new pair of plastic glasses and returning the ones from Lenscrafters. They also put on nose pads for free and matched the price I paid at lenscrafters with their discount. I am very impressed with the nose pads, they are very secure and look great.
The only con is that the store was very small. The eyeglasses were kept in cases inside the display tables. Customers sat at the tables while being served and had their papers and bags on the displays. I couldn't look at the glasses myself and choose the one I wanted. My associate did a great job bringing me ones she thought I would like, but in the end I still regretted not being able to look at the glasses myself. I thought it would be rude to interrupt the other customers and hover over them while they were sitting at the tables. This is not the stores fault because they are doing the best they can with the small space but it really bothered me that I could not browse by myself.