About: http://data.yelp.com/Review/id/gM84QM7bgFoA0hAVgIFvsg

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About: http://data.yelp.com/Review/id/gM84QM7bgFoA0hAVgIFvsg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2009-10-28 00:00:00 (xsd:dateTime)
itemReviewed	Fitness Connection
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	7 (xsd:int)
rev:text	Gotten worse. My work out partner and I have been members of Fitness Connection for over three months and still have encountered an upsetting lack of services that were advertised on their website and fliers but were never delivered. I have brought these issues to the attention on more than one occasion and was met with either resistance or empty promises to improve conditions. I have repeatedly raised concerns about the following inadequacies: Inoperative whirlpool; Inadequate operating instructions for the steam room; Inadequate lighting in the women's locker room; Insufficient quantity and poor quality of hair dryers; Inoperative shower in the men's locker room; Cardio machines that have been out of order for weeks; No towels available to customers (it happened again today!); Insufficient level of cleanliness (the same hair and dust balls building up for days at a time). We have patiently awaited a response to these issues without any noticeable improvement in the conditions. We met with an apathetic attitude as they appear to have toward their gym and customers. I was a member of Good Life Fitness for several years and frequented numerous locations and have never encountered the level disservice that I have seen in the last three months. The facilities were always properly maintained, clean and staffed with courteous employees who all knew my name within a week. I still have to request a towel at Fitness Connection since not all the staff has bothered to remember whether or not I use the service. I signed up with Fitness Connection because of the attractive price(Couple of hundred less a year then GL), but now I realize you get what you pay for. While Good Life is a bit more expensive, they run their facilities with a level of professionalism far beyond what I've seen at this gym. I have waited for the Manager to reply to messages left at the desk, email, and a printed letter. The Definition of incompetent is this manager. Under the Consumer Protection Act, 2002, you have the right to cancel an agreement and have your money returned to you if: * The vendor has made a false, misleading or deceptive representation about the goods or services I agreed to buy or lease. Yet he refuses to respond, has told me not to talk to his staff and they wont give me any company information, like owner contact info. PASS ON THE INFO .... or check out BBB website .... This is the worse Gym EVER...
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Erin

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