OH NO, they've ruined a good place to eat! My husband & I have been going to "Sammy's" at this location since it opened about 9 years ago. They had a good waitstaff, many had been there for years. Unfortunately they are gone so... Now, before you can be seated, you have to order your food at the counter. Then, you aren't given glasses for water or bottled drinks. When we asked for glasses, the giggly girl at the counter looked perplexed. Next our guests got their food 10 minutes before us and when the check was brought out, my husband handed the giggler our CC so our guests wouldn't know the price and she read the total! VERY SAD...WE WON'T BE BACK!!!!!!!!