The owners and staff are wonderful! They take the time to find out about your dog (its temperament, health issues, what it does and doesn't like) and exactly what you want done. They have created a very warm and welcoming environment. We have 2 Lhasa Apsos we have been taking there for the last 9 months. One has skin allergies and is blind in one eye (which can get infected if her hair gets in her eyes). Their groomers are always very careful to trim the hair around that eye so that as the hair goes out it will not get in her eye before her next grooming. I usually book their appointment for during the week. They are always ready to be picked up in 2-3 hours. When I go to pick them up, they don't want to leave. They want to stay and visit with the owners dogs. They love it there. They also carry a lot of high quality fun doggy toys, collars and foods in the front, at fair prices but they never mention or push any of these things on you. I have tried at least 7 other groomers in the area and none comes close to being as great as Seven Dogs. They are without a question the best in North Scottsdale!