Just purchased a new Felt mountain bike from these guys. I walked in on Wednesday and was greeting the moment I walked in the door by Carol. I've been out of mountain biking for a long time but relayed what I liked and didn't like. We chose a hardtail and it was ordered same day. I just got back from the shop a day later, bike in hand! I'm sure the weekends are nuts but I was treated with respect and integrity. I'll be back to buy all the doo-dads. BONUS: Local business support is always A+ and lifetime tune ups included. Thanks guys!