Overall it was a great 1st visit. My dog, Lexi, cracked a nail on a Sunday morning and of course, our regular vet office isn't open on Sundays. So we went to 1st Pet. We were lucky that it wasn't too busy at that time and were immediately escorted to a room. The entire team was friendly and let me know what to expect with wait times and treatment of my Lexi. I'd refer anyone I know to this vet office.