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| - These guys weren't the first place I called... They weren't even the 4th place I called... It just so happened that they were the only ones who could come in today after my other plumber called to cancel (they cancelled knowing full well I was without water for over 4 days and that the next day was a holiday, but still... they cancelled. So I found another plumber.And I am glad i did!)
A series of unfortunate events that only those who own "centennial" houses are likely to understand, the simple replacement of a hot water tank ended with the city digging up half the street out front to fix the whole water main. No one's fault, but the old water shut off valve (probably 50+ years old) rusted and broke off when the water tank installer tried to turn the water on after installing the tank. So I called the city to turn off the outside main so that we can replace the inside shut off. The City broke the key in the main, and couldn't turn it on. So they came to dig it up and replace the valve, but they hit something when digging and broke something else and so we find the street dug up. You're welcome neighbours!
Anyway, after 5 days without water, Ted from Day and Knight saved the day! He asked me to text him pics of the old plumbing, knowing that it could be tough to find matching parts to old plumbing. He made sure he had the right parts before coming, and showed up just in time to get the job done before the city crew was leaving (and thus would have left the water shut off still.)
He was fast, polite, and knowledgable. He quoted me upfront, and stuck to the price. They did not charge extra for emergency service. He did good work, and even helped me light the water tank pilot, showing me how it works and how to re-light it if I should need to. Great guy, their card is stuck to my fridge, FINALLY i've found a plumber to trust in YYC! You can see their reviews on google, and it's all true. You can trust these guys!
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