I cannot believe how difficult they make it to simply get a new license! All I needed to do was update my address and have my license flipped vertically. I was originally told it would be sent to me in 1-2 days. I was later told it would actually take 15 days. Today is day 20 (business days) since I requested the license. Establishments in both Arizona and Nevada have rejected the paper ID given to me as a "placeholder" til my new license arrives. They punched a hole in my old license, so I can't use that either. I called their customer service line and was told it was returned because they did not recognize the address as mine. It was updated with the post office over a year ago and my mailbox is labeled with my name. I am so frustrated I could scream. They are now sending me another license that will hopefully arrive after 7 days. I never thought I could get so upset over a piece of plastic with my name on it. I will avoid this MVD for all of my future needs.