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  • On early July I took my car to only have a tire changed due to a bubble that I had noticed. I told the associate, to just confirm that the tire had a bubble and to go ahead and change the tire to a new tire I already had bought. 5 mins in the waiting area, the associate informs me of a supposedly problem with the brake hardware. That I could not drive my vehicle in that condition, and that they would order the parts necessary from the dealership. The whole job was going to cost $140, instead of the $17 tire change fee I was expecting. 3 pm pick up time for the car turned out to be, pick up time the next day. When the same associate called me the next morning, now he told me that the brake pedal was going all the way to the floor, he used very dramatic language do describe the matter just like the day before, " You want me to check it, so we can find out what the heck is wrong". I told him to leave car the way it was and that I needed my car back as soon as possible. When I Picked up my car, the Brake pedal had no pressure, an it did in fact go all the way to the floor. I got very upset, because this was not the condition of my car 1 day earlier, so I called the shop again, told him that. He wanted me to bring back the car, and according to him find out what was wrong with the vehicle. He even said that the Master Cylinder was probably bad. I now knew that something was wrong not with my car, but with them and how they do business. I took my car to my Dad, and he only had Purge the Brakes, in other words take out the air from the Brake system, it took him 3 mins to do so at the most. I didn't appreciate the way business was conducted in this C &R Tire Cave Creek location, trying to scare you, using over the top words to get you to spend more money that you had intended to. In my experience I feel they con people, to get them to spend more money on purpose. SAVE YOURSELF A LOT OF $$. DON'T GO TO THIS BUSINESS, THEY WILL FIND MADE UP REPAIRS SO YOU SPEND YOUR HARD EARNED MONEY....
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