Excellent job on my 110 lb. Goldendoodle. He is almost 12 years old and they worked gently with him despite the several matted areas in his fur. When we pulled up he didn't want to get out of the car so they helped encourage him out... Eventually with a treat. Although it took at least fifteen to twenty minutes, and we were therefore pretty late, they were so patient. Within an hour and a half he was done (and he is much happier with his new hairdo)!