Horrible service... It's 30 mins and counting, still waiting in line to rent snowboarding boots. Seth, the associate, was working the rental booth and didn't acknowledge us the whole time until we asked to be helped. Apparently he was working with a previous customer, filling out paperwork, waiting for the same customer to come back to fill out paperwork, all while answering the phone...but couldn't even help us, yet along even say "hello." When he finally got our boots it literally took 30 sec. While we were waiting I decided to walk around and try to look for the manger... Not even another associate could be found. Seriously.... HORRIBLE Service!!!!!