I've come to this place several different times and each time I have been impressed. however, this last time that I went I came out very disappointed. It all started when i first called to inform them id be just a few minutes late. my appointment was originally at 1:30 and i called at 1 informing them that due to work I'd be getting there closer to 1:45 the lady on the phone was like well your hair stylist is already booked for that time so she wont be able to see you.... sooooooo i guess they had just scheduled my balayage ombre for only 15 minutes?? (LOL, okay)
i end up getting a call from them at 1:45 saying "hey we just got a cancelation if you can make it in at 2:15 we can still see you."
so i was like well, alright lets do this who would my stylist be and the lady on the phone had said Maria, which i was super thrilled about because of all the fantastic reviews!
well lets fast forward to the actual appointment. i get to the salon and i end up getting sat with a different hair stylist, Biljana. i noticed that maria was busy with another client so i was like hm maybe she'll come around afterwards and i didn't want to be rude to the stylist and say "no thanks " to her service.
my stylist was the absolute sweetest, don't get me wrong, but her work was not the greatest. i had showed her pictures of what i wanted which as i mentioned earlier was a balayage ombre, i already had an exising ombre just wanted to get my roots touched up and go a bit lighter.
The hair stylist took her time and as i said was super sweet and kept making conversation. nothing against the hairstylist i was just so sad that i walked out looking worse than how i did when i first walked in. she basically just gave me highlights but it looks bad, because the blonde unintentional highlights are all brassy. the tips of my hair were barley even touched. i do have some lighter parts closer to the bottom but i mean not significant.
when she was all done my hair she said that due to the toner i wouldn't really be able to tell the difference until a few days. so at that point my hair didn't completely look like i had brassy highlights. so i was like oh alright ill give this a go, paid and got on out of there.
its been 5 days since my hair appointment and it actually looks worse than it did before. im so disspointed and instead of feeling more confident with my hair i feel embarrassed.