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  • Well, I just had an extremely positive experience with Sunbelt's Frank Santella. I see some other reviews where they mentioned poor service, but I am sorry - I just don't see it. Sunbelt was dispatched through my home warranty company (Old Republic) - they called me to set up the appointment for the next day, and Frank called me 20 minutes prior to his arrival at noon (which was the starting point of the service window they gave me). He was extremely polite, professional and courteous. Offered a business card and a handshake, listened carefully to my background on the issue, and we walked out to investigate the electrical panel and related issues. I was dealing with another contractor on the HVAC side that had run out of ideas on how to resolve my HVAC issue following a 15 day period of no A/C and a few attempts to treat symptoms of a larger, elusive issue. The a/c tech finally gave up and said it was electrical. Frank checked everything out for me in detail, made sure my voltage readings were solid, wiring connections solid, tightened up everything on my electrical panel and gave me some good information about my system. He also checked the connections on the HVAC side and all electrical readings were solid. He detailed out his next steps in contacting the home warranty company on my behalf. Thank you Frank! You have helped restore my faith in contractors.
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