We are from out of town and made a last minute appointment, on a Sunday, no less! Impressive! My daughter needed gorgeous teen pageant hair for Sunday evening! We were fortunate to get an appointment with Laura! She gave my daughter the big, sexy hair she was after even though this was their first meeting!! When it came to understanding the style , Laura "got it"!! She's an excellent stylist, very helpful, and friendly, great product knowledge! We were really pleased and would highly recommend Laura and Swizzlesticks!!