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  • HORRIBLE HORRIBLE REPAIR SHOP. DO NOT USE THIS SHOP FOR ANY REPAIRS!!! We've already returned our van 2 times and it still isn't right. Now it's going back for a 3rd time. The techs took "ZERO" care and totally destroyed the inside of our car. Panels are not even attached, multiple cracked panels that should've been replaced and when they replaced the air bags they ended up breaking and damaging even more panels all over the car! The passenger sliding door will not open/close properly due to rubber strips that were not properly installed and the list goes on and on... They simple just "DO NOT CARE" and ran through the repair as fast as they could just to get to the next car! I can't even place my 3 small children inside the car in fear of falling pieces/parts! This shop is a joke and I wouldn't not recommend them to anyone!!! We are so unbelievably disappointed with this company and the work they did on our van. I honestly can't see how this company has a nearly 5 star rating. I wish I could post pictures so you can see how truly horrible the quality of work is that they do. When I went back the shop the 1st time the GM was standing in the lobby making copies and when I said I had an issue with the repairs rather than addressing and introducing himself and apologizing like a quality GM with an ounce of customer service would've done he immediately ignored me and pushed me off to another person. UNBELIEVABLY POOR customer service and ZERO accountability. I guess I shouldn't be surprised though if this is how the GM treats his customers why would he care what work his employees are providing to the customers either! There are definitely more repeatable repair shops in the valley that actually take pride in there work and care of other people's property.
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