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| - Went to try place for first time with family to watch Baylor game. Hostess walked us by four open booths and two tables to try to sit us in the corner on a four top table. I explained that I really want to watch the Baylor game and my family would be more comfortable at one of the open booths. The hostess the said " well, the waitresses are seated in a rotation." Implying she has to seat the next waitress section. I understand the server rotation working in restraunts most of my younger days, but if a family wanted a specific area they are usually sat there and the rotation can be adjusted.
So I straight up said, " well, we don't want to sit here." Pointing at the table shes trying to sit us at. I showed her the TVs the Baylor game was on, so then she says, "how bout if I sit you guys over there," pointing at another table which is smaller with only a view of one TV with the Baylor game on and where the table was at it would be like watching a movie from the front row, except instead of a movie screen its a 40 inch TV 8' above. Basically the worse view of a TV that you could honestly pick. I was not in the mood to have a discussion over just getting a table because I was already very annoyed. So I looked at my kids and said "let's go.".
I understand if the place was full then you get what you get, but there were so many open booths and other tables. If I can't get basic customer service when trying to ask for a certain area (with open tables) to watch a game I don't even want to see how the rest of the service is. By looking at the reviews of this place on yelp I am not surprised at all. Next time I will go to blu 32, uncle bears, tailgater's, zipps, chili's or native new yorker which are all your competitors in your area and I will never step on your place again.
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