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  • Normally I don't review chains. Chains are what they are and you know this going in. For example, you go into PT's, you know you're going to get decent food, decent drinks, and at a decent price. You know they're open 24 hours, which is their selling point, and they're all over. So if all of them are the same, it really boils down to their service that determines if they live or die. This PT's just flatlined. We came in, were greeted fairly quickly, got our drinks (we didn't have alcohol, we were both a little on the tired side), and placed our orders. Maybe it was because we didn't have alcohol, but the food took a bit of time to come out. Not a HUGE deal. So my friend and I are talking the soap opera of my life, when we realize we've demolished most of the pizza and our drinks haven't been refilled. The guy hasn't even come by. So we try to flag him down, and it literally takes 20 minutes to get some refills. Annoyed, we wait for the check. After 30 minutes, he finally notices us... then it takes another 15 to get the bill. I wanted to walk out... that kind of wait time is totally unacceptable. Sorry I wasn't boozing it up for once. Sorry I didn't have big ol' tits like the tarts at the bar. But I'm still a paying customer and demand a modicum of respect. I'm pretty easy to please and hard to piss off, but this gone and done it.
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