My 1st time staying here, also my 1st time going to a dept holiday party. The room was nice and cozy BUT getting there was annoying enough that I will never go back. I was on the 2nd floor (North Tower) and there were 6 closest elevators. Of the 6 elevators, 1 was broke and 4 NEVER opened. This left 1 that only arrived sometimes. At night you can't use stairs, they're worried about drunken liabilities (wonder who ruined that for all of us), and during the day you can use stairs, but typically choose to do so after an unexpected excessive elevator wait, started with "the elevators gotta open any minute" mentality. I just wanted to go home...yet felt like a hostage.