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| - My recent experience with the Phoenix Greyhound Bus station was terrible.
First, I bought a ticket (in person at the Greyhound counter).. leaving Phoenix, AZ (destination Indio, CA)at 9:00am on Friday... the bus was boarding, I'm in line... when the doors were closed by Phoenix Greyhound staff, stating the "bus was full" and a number of us "had to wait until the next bus." When I asked how it was possible to be "full" ... when I still had my ticket in my hand., I was told that a "ticket" does not guarantee a seat.
The next bus I was told which would leave for "Indio" about 4 hours later. So, I was given a "priority" seat for that bus. After waiting the four (4) hours, I again stood in line, and was then told by the driver ... "I don't stop in Indio" ... I explained that I had been given "the priority pass" ... he stated that I should "talk to the counter" ... Went back to the counter... was told ... next bus for Indio would be in six (6) hours
So... terrible service, inaccurate information, waited additional ten (10) hours ...
If you can avoid Greyhound (in Phoenix) ... do so.
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