After several phone calls to track this mover down, including calls on the morning of our scheduled move (which they were several hours late to), the move finally did happen. Ultimately, I would not use this mover again. The main business owner here does not communicate in a wholly professional manner; instead offers excuse after excuse. I just kept having to track him down, and then heard inappropriate, unprofessional excuses. He even told me he was having some issues with Yelp, and not to buy his $50 for $100 deal. I did not need to know the inside scoop on how one of his employees essentially stole the moving truck for several hours; I did need some clear notice that he was going to be very late. Like I said, the move got done, but it was a hassle in terms of peace of mind and communication. The owner is a father, so I wish him the best for sustaining his family; but I can't help remember how he said his employee turnover was thru the roof. I wonder why.