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| - Needless to say, most of us don't choose to frequent an Auto Body Repair facility. in 2002 my 2002 model Dodge Truck with less than 1K miles on it was hit twice! Neither time was it my fault, and both times it was repaired by Ultra Collision. Well, it's 2015 now and my 2013 car was hit (again, not my fault). I called Ultra Collision to see if/when they could fix my car. During that call I also made the comment that my main reason for contacting them again was due to the previous repairs being undetectable. What I mean is, you weren't able to tell that my truck had ever been hit. Steve assured me the same quality workmanship was being offered, and in fact the same guy that painted my truck would be painting my car. I scheduled for the repair, and on the day I dropped the car off Steve had 1 of his people take me to the rental car place, He said it would be faster for him to take me, than to have them come get me. My car was done 2 days prior to the promised date, and again the repair was undetectable. I called Enterprise to attempt to coordinate the return of my rental, and they said simply leave the rental at the Body Shop and they'd come get it. In short, the quality of the repair could not have been better, and not having to do ANYTHING with the insurance company/rental car people made it pain free. Although I hope to NEVER be a customer again (no one wants to be in a wreck), if/when it happens I'll be back. BTW, I live in Chandler and work in Glendale, so this is NOT the closest shop for me to go to, it is however the shop that I have come to respect/trust. My repaired vehicle is available to anyone that would like to see it.
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