I went there to get a pair of bike shoes (with clips) and heard that their selection was good. This was my first time seeking bike shoes and my mother who is an avid biker recommended I check them out. She came along with me to help in the decision making, and I have never been treated with such a negative attitude in a professional shop. When I informed the sales person that this was my first time with clips, his demeanor completely changed. He plopped shoes down and walked away (it was not busy!!) to join a conversation with his coworkers. He only came back when I was pulling the shoe off and audibly saying to my mother that the option he provided didn't fit. At which point he came back with another option and not asking what I found uncomfortable about the shoe. When I tried a different size in the same shoe, there was a clear rattle in one shoe (the right foot) which I pointed out (because the same shoe in a larger size did not rattle), and he said that was normal, yet I wondered why the other shoe did not rattle. Of the two options he provided, i didn't find a shoe. I left feeling dismissed and even more clueless than when I started. You would think you would like to encourage new patrons who are new a certain product to instill loyalty early on by providing adequate service rather than dismissive service. For this reason, I will never go back to this shop, and would not recommend it to others.