I've been to Claireville Ranch a few times and I've usually gone away with a smile. This is a nice little break from the regular workweeks we all have. I've always done the 1-hour trail rides and it's been good fun. If the weather permits, we usually end up trotting along the path at a decent speed. The staff is relatively young (teens, early twenties), and their behavior reflects that; not taking any points off for that, it just comes with the territory. I'm here for horseback riding after all. The price point is pretty good, at about $15/person, it's the equivalent of going to the movies, so my wallet stays complacent.
Now the reason why Claireville Ranch doesn't get a higher rating is because of the wait times. I'll often come without calling and booking a time slot and this means I could end up waiting for an hour for a free time slot. I've since learned my lesson and I'll often call in advance to ensure no wasted time. All in all, Claireville Ranch is a cool little thing to do instead of the regular affair.
TL;DR: A typical horse-back riding ranch, that's not too far from the city.