One star because NO stars is simply not an option. As a prior-partner, I have had the opportunity to work at 8 different locations in 5 different states. As a customer, I've enjoyed Starbucks all over the world. Never have I ever experienced such a disorganized mess of a cafe or drive-thru. Expect to spend at least 15 minutes waiting for your coffee, whether you're in the drive-thru or not. While waiting for your coffee at the drive-thru window, try not to be appalled by the number of partners standing around doing absolutely nothing. And if you're waiting for your coffee in the cafe, just get used to the trash on the floors and the crumbs all over the tables. Management is failing this location.