Both times I've been here have had fairly underwhelming experiences. The food is something similar to a TGI Fridays or Chili's, in my opinion.
The pretzel app is pretty satisfying, however.
Service is good. We recently were there for lunch and a very sweet girl took care of us.
I do like the patio and would opt to dine alfresco when possible.
Overall, it's just not my beat. But when a working lunch is in order, I do prefer it to the Panera close by.