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  • RUDE OWNER! We have been going to Grimaldi's now Grazzianos for 10 years. We are a family of 5 and My stepson who is 26, and husband are BIG eaters. They can easily eat enough food for a family of 6 all by themselves. Today, we walked out and vowed never to return because of the owners rude behavior. We love the wings and the happy hour specials and always support a family business over the big boys. Anyhoooo.... If you order hot wings it must be in increments of at least 6 and you get a dressing. If you order in increments of 12, you still only get one dressing. So my stepson has 2 orders of 6, just so he can get his 2 dressings. Well when they refused to give him 2, without charging him the extra .59 cents. I mean the money won't break us, but the principal of it all is crazy. So he calls the owner over and asks her. As soon as she got to our table she was rude and told him in a tone "so basically your wanting to get out of paying the extra .59 cents. No" I have never seen a restaurant owner speak to someone like this. Then we called her back when the food arrived, and she struts over to our table and first thing out of her mouth was "Now what?!" Really? That left a bad taste in our mouth and he told her "forget it. Give me the check for the drinks and salad. We are leaving" She argues and says "over .59 cents?" He says "No. Over your attitude, I did not need to be talked to like that" She says "You don't understand how expensive ranch dressing is!" In her condescending tone. I was floored. She lost our weekly business for sure. Now, as a restaurant owner she should have written off the ranch dressing as we have been loyal customers for YEARS. The other people who work there are nice and I feel bad for them, if she treats her customers like this imagine how she treats them. I hope she sees this review and responds with her feedback. SHE has no one to blame for lost business but herself.
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