Being generous with three stars because I do like the concept behind them. This was my go to place for a long time. It was always good for the most part but recently has seemed to go downhill. It seems like it's a whole new staff now every time I walk in. The normal ladies are there sometimes but seems like many have left. If you have someone here that you trust i would say it's still worth it. However going to someone new like I did can be risky. I hated the haircut.