Owner was among the welcoming staff who greeted us and secured the reservation it was very HOTT to start and we were offered water... the dresses were beautiful and she had a very large assortment but the person assisting us kept saying she had to get our choices from other patrons which prolonged the time.. the owner was there to answer questions and did check on us routinely And was very knowledgeable about her niche. I think with some fans or AC and a wine collection also more into her history about her craft they could really gain that additional star!!