Customer service while making my reservation was absolutely awful. The woman who booked my trip made me feel as though I was a total bother to her.
The flight staff on the way home were great.
I'm still trying to wrap my head around the $10 charge per blanket. I've never heard of this before.
I think that the in flight entertainment should be a little more suitable for all ages. My kids ages 9 & 12 watched four episodes of Big Bang Theory on the two flights. I love the show but some of the content is too mature for kids
The Sunwing website advertised that the hotel we booked at had connecting rooms. The hotel told us when we arrived that they don't have this at all.
I will vacation through Sunwing again only because of their good prices, not for their customer service