I had been getting my lashes done elsewhere for months and never once had an issue but had recently moved to a new side of town and gave this place a try. Ended up getting a huge eye infection my first time here and then had to pay to get them to take my eyelashes off even though when I made my appointment for removal she said she might not charge me. When I arrived, they seemed to have lost my appointment and then tried to charge me double the amount.