I reached out to Neena Jay several months ago and she answered all of my questions about Microblading without hesitation (before I even booked!) we scheduled for Sept because at the time that's all she had. Luckily an opening popped up at the end of June and I grabbed it. My brows were full to begin with- however the shapes were way off and hair grew in different directions on each side. My brows typically take me the longest when I'm getting ready, and I totally felt that Microblading is worth the cost to save me that time everyday. Neena Jay strategically placed the strokes to give one brow the fluffy illusion that the other one had, which I love. Originally the color came out more ashy then we wanted but she was able to address the issue at our follow up session a few days ago. Just an FYI- the color does seem to peel off during the "dry" healing stage-- but the color does reappear after everything is healed, about a week or so later... So don't freak out if the color seems to fade- it's still there ;)