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  • These guys tried to rip me off! I had a clogged drain so they quoted me $79 and sent out their rep. Really nice guy, he said he suspected I have a BIG problem but snaked out the drain anyway and I paid my $79. He said he and his "master plumber" boss would come back with a camera and figure out exactly what the BIG problem was. Sure enough, they came back with their camera and figured out how BIG my BIG problem really was. it was $4000 BIG. I said I'd think about it, not really believing them because I'd had the drain snaked before and it worked fine and since it had just been snaked again, it would be good for now. 2 days later, the drain backed up again. They said the only thing that would fix it would be the $4000 repair. I decided to call out another company and they cleared it with a cutting blade for $125. The 2nd company said that Rooter Hero didn't really snake it properly in the first place, they just ran a half-inch snake which reclogged as soon as a piece of toilet paper went down the drain. I knew what they were telling me didn't make sense and I'm glad I didn't trust them. No one should. These kinds of thieves should not be allowed to operate the way they do. Shame on you and shame on you Rooter Hero. One day, you will realize that thieves never prosper.
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