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  • So I came in for an oil change today and tire rotation. Waited for an hour and a half before I check with my service adviser. He called and check on my car. I can hear him say "why did you call me". There was an issue with a stud and they had to replace it. But he stated like they broke it and will replace it. Then my adviser proceeds to tell me that they haven't service the tires in awhile and that someone else broke which will now cost me $75 plus parts. Then he proceeded to tell that I need to replace all the studs and lug nuts for $800. So, they didn't break but they suggest I replace them all? I just come here for the oil changes because their service charges are ridiculous. A few months ago, I brought me car here for an issue which costs me $120. It was cheaper for me to get it done somewhere else than applying the $120 towards to cost to fix me car here. I'm done with this place and taking my car somewhere else in the future. So yeah, 3 hours later and I'm still here waiting for my car.
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