I was contacted by Morton's manager Josh today regarding the experience related in my last review, when their establishment closed earlier than posted. He assures that this was a very VERY rare instance and that restaurant hours normally keep to schedule. He expressed regret for the inconvenience and mentioned January may have had only one or two instances of early closure, something that may at times be due to inclement weather/very slow business.
Five stars to management that keeps a pulse check on their business, no matter the great or small an issue. I'm very appreciative that they took the time to make contact, as it shows great customer awareness and care.
I'm sure to review the restaurant/bar itself soon as I work nearby. Three even keeled stars for now (good) as I've yet to dine here. I look forward to Morton's Cleveland, as I've enjoyed their Tampa and Reston locations for delicious steaks.. medium rawr. No, that's not a typo.
Thumbs up, management!