We moved here in February and unfortunately had to board our dogs for two weeks. Called to make a boarding appointment and was able to do so with no trouble. The staff in reception was very kind and friendly. While my dogs were there boarding, I got update calls about them (as one of them is a party pooper when boarding) and staff was always very friendly. Pick up was a breeze as well! Will be returning in the future for more than just boarding. Very clean and very nice facility.