I am giving them 4 stars because in my opinion the food is phenomenal. However, I had to overlook their abysmal delivery history in order to do so. If you pick up and check your items thoroughly, you will have the pleasure of eating some of the best seasoned BBQ this town has ever offered. This place has killer brisket (especially good sliced), phenomenal beef ribs and delicious side items that many chain restaurants don't offer. Their salads are also unique, but ask for extra dressing; the 2 tiny containers they give you are not sufficient. They cost a little more than average for a lunch, but the flavor and quality is worth every penny. But be warned! If you use Grubhub or some other delivery service your order will likely be missing items if they don't inexplicably reject the order outright the first time you attempt it.