We've experienced the Normal 3 different times now and the experience has been consistent. We want to love and embrace this as our community go to for breakfast but they do have a little work to do. Given that Tempe now has so many great places to choose from, I feel that there is some improvement to be made. The patio is lacking aesthetically, a little cold given that they aren't seeing the sunshine through in that area. Some plants, pops of color, music & heat lamps could really make that area nice. They also have a coffee window (my favorite part) but is not inviting at all. The window is never open, when they take your order it slams shut and there is an itty bitty counter. Coffee is decent - I'm sure this will improve as they get their legs underneath them. Overall it's decent & I'm confident it will get better. The best part is the food. Great selection & prices, everything has been fresh. Very friendly staff! Patio is dog friendly too!