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  • I know better than to visit this location. However, I had to go to Trader Joe's and they are in the same parking lot so I figured with time being of the essence, I'd try this Starbucks again. Everyone deserves a second chance, yeah? Actually in their case, it's more like 3 or 4. :/ First of all, the Frappuccino. Everyone knows how expensive they are so I don't feel it's too much to ask to have it taste good. I ordered my usual Java Chip with 4 pumps of Frappuccino roast. Easy, yeah? The first one was too icy which makes for a watery drink when the ice melts. The second one, I saw him put three pumps of Frap roast when it was I ordered it with four. He told me it had four so I said, "Ok." He was nice. Maybe making Frappuccino isn't his thing. I'm sure he's good at other things at the store. The third do-over, this white girl with brown hair in a pony tail made. She looked miserable and it wasn't just because of me because she had the same look on her face BEFORE I had an issue with my drink. Working with the public sucks. I get it. I worked retail for 15 years. BUT you NEVER allow your stank attitude to come through the way ol girl's did today. Smh. She got all smart ass and said, "I put six pumps of Frappuccino roast in it." Lawd...I never asked for 6. It tasted horrible just like the first two so I was like, "F this. Ima get my money back." The over all mood and personality of the staff at this store is sad. Fix it. Don't nobody want to pay for these expensive drinks served with a sh!t attitude. With so many Starbucks in the area that have great service and better attitudes, there's no need to go to this one. The one good thing: I also ordered an ice coffee for my daughter with soy and vanilla. She is enjoying her drink. No issues with hers. Thank you to dude for making her drink right.
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