I had my appointment time mixed up so I was a bit early but thank God Josette was able to accommodate me and fit me right in. She is truly amazing! The process was explained thoroughly and it was very comfortable. My lashes are gorgeous! I'm getting so many compliments on how natural they look and it feels like I have nothing on at all. I'm extremely satisfied!! Thanks again Josette for your amazing work and extraordinary customer service and thanks to my girlfriend Rosie for the referral.