I have been a loyal customer since this store opened. Not to mention that my husband and I helped them start selling quality lines of vape juice by providing recommendations (seeing how we have been vaping for years). They started carrying our recommendations and some not all were obviously doing well. Well, recently my husband and I upgraded our mods and spent over 300 dollars. I wish I never had taken their recommendations on this mod. To date, I have spent more money on coils then I did on the mod. I came into the store today. Frustrated due to my coil being burnt out again (changed it yesterday), i bought a replacement coil for an old mod so that I could vape. The manager told me to bring in my mod and she would replace it. I returned to the store and the assistant manager Eric stated that the was not the case. That they would look at it to determine if anything was wrong with it. He actually wanted to put his mouth on my mouth piece to taste it. I told him no, that he couldn't do it. He kept asking me what the problem was but would never give me the opportunity to tell him because he kept interrupting me. I've never been so disappointed in the way a store that I give my money to regularly treated me. This is the first and hopefully the last 1 star review I ever give. While this store is close to my home I will not be returning and look forward to giving my business to smokers lounge.