We have been coming to this store for 6 years. This was by far the worst service we have ever experienced. Our Server did not bring us any silverware, so we had to wait while our food got cold to ask another employee for some. We also had to go find some extra napkins on our own. But the most frustrating experience was when whe tried to pay our bill and leave. The server took my card, but never returned. After waiting approximately 15 minutes, we saw him grabbing cake or ice cream out of a freezer and heading into the bar, and making multiple trips. Finally, I flagged down another employee. Our server had just left my card next to the register and went to take care of what were apparently more important guests. We wont be back.