Let's face it. Nobody likes a broken window. Trying to get one fixed was an equally big headache for me. My original glass guy was in the middle of a big project and wasn't accepting new calls but I'm glad I found Cut Rate. They were very responsive to yelp messages and were even able to give me a rough estimate. I appreciate this very much in a company.
Even better they were able to send out their technician the very next day to measure the window. Ruben and his assistant were the ones that came. They were very polite and professional. He explained to me that because my window was a low E tempered glass, the cost was a little higher. This was understandable.
Their turnaround time was 2 days, which was exceptional. They quoted me 3-4 days, so it showed up early. They also let me know that because the glass was tempered, they don't make it in house and had to order it. But still, the turnaround was fast.
The end result was great, they called before they arrived and cleaned up everything. They really made the install look quick and easy. Thank you Cut Rate for the great service, but I hope I don't have to use you again!