Terrible. We sat down as soon as we got there which meant that it wasn't busy. We sat for 15 to 20 minutes. No one came to even offer us drinks in that time frame. You ring a bell for service and we did just that, as well as another table across from us. They got help, we didn't. Rang again and still nothing. We both were so excited to have a Korean BBQ near us, granted it's not AYCE like we are use to in socal. Never again. We will drive to Tempe for our Korean BBQ. Teach your staff to acknowledge your customers, even a "we will be right with you" is sufficient enough.