I scheduled another company to come out drain my pool and clean my tile. The guy showed up, drained it, started the job and then said he couldn't finish, too hard, and left me standing with my mouth open! I got on my computer and fortunately found New Living Pools, Chris. He was here in 15 minutes and said he could do the job for me the next morning. He arrived on time and did a great job! I don't know what I would have done. I highly recommend him and his company. Very professional, helpful with a great attitude! If I could give him more starts I would :)